OUPES 2400 Portable Power Station | 2400W 2232Wh

 *Free AC charger included!

 Product Features

• 2232Wh Capacity | 2400W AC Pure Sine Wave Inverter (5000W Surge)
• 5 x 2400W AC Ports
• LiFePO4 Battery with 3,500+ Life Cycles to 80%
• 14 Outputs For Multiple Devices
• 5 Ways to Recharge (AC/Solar/Car/AC+Solar/Dual AC)
• Smart HD LCD display
• LED Soft Lighting & SOS Signal
• 1000W Max. Input charging speed
• Anderson Recharging Input
• Power for 95% of appliances

 

 

Say Goodbye to Power Outages

Never be caught without power again with the OUPES 2400W Power Station. Boasting an impressive 2232Wh capacity, this powerful device can last up to 3 days of emergency use on a single charge.

 

Power for Almost Anything

With 2400W output power, the OUPES 2400 is suitable for more than 99% of your home appliances. This means even during a power outage or blackout, you can continue to power your fridge, blender, microwave and more.

 

Peaceful Performance

Indulge in a serene atmosphere of uninterrupted power with our exceptional performance. Experience the tranquility of its low sound emission, ensuring peaceful surroundings while providing a reliable power supply for all your needs.

 

 

Pure Sine Wave

Experience worry-free operation of your sensitive devices, as pure sine wave power delivers clean energy without the risk of damage or malfunction.

 

Durable EV-Class LiFePO4 Batteries

Thanks to the stable chemistry of LiFePO4 batteries, the OUPES 2400 remains in a healthy state even after 3500+ complete charging cycles, compared to the industry average of 500 cycles.

 

Reliable Companion Inside and Out

From home emergency power backup to off-grid adventure, the OUPES 2400 has you covered anytime and anywhere. Easy plug-and-play with plenty of power at your fingertips. No noises, no emissions. Welcome to a green and powerful lifestyle!

 

Go Green Without Sacrificing Speed

Use solar power to top up the OUPES 2400 in as fast as 3 hrs. And when the weather gets unpredictable, the cutting-edge MPPT system allows OUPES 2400 to harvest the solar in the most effective way. What’s more, with 5 different ways to load up the OUPES 2400, there’s always an option to recharge.

 

 

Specifications

Product Specifications

• AC Output: 5 outlets, 2400W(Surge 4000W)
• Capacity: 2232Wh
• USB-A Output: 4 ports, QC 3.0, 18W Max
• USB-C Output: 2 ports, 5/9/12/15/20V, 5A, 60W Max
• Car Power Output: 12V, 10A, 120W Max
• DC5521 Output: 2 ports, 12V, 10A, 120W Max
• 7909 DC Input Port: 2 ports, 240W Max, 12-45V
• Anderson Input Port: 2 ports, 500W Max, 12-45V
• Battery Chemistry: LFP(LiFePO4)
• Cycle Life: 3,500+ cycles to 80% capacity
• Net Weight: 45.6 lbs
• Dimensions: 16.5*10.6*12.3 in

 

User Manual

2400W Power Station User Manual  

 

Video 

 

FAQ

Can I use a solar panel from another brand to charge my OUPES power station?

OUPES power stations can be charged with a solar panel of another brand as long as the plug size and input voltage is matched.

For example, solar panels of another brand should meet the specifications below:
1. The voltage must be between 12V - 30V.
2. The plug connection size: Outer diameter 7.9mm, inner diameter 5.5mm, inner needle diameter 0.9mm (empty).

*Please note: We don’t recommend you use other brand products to recharge your OUPES power station as we can't guarantee the quality of other brands’ products and the safety of using other brands’ product. And we can’t provide after-sale service for other brands’ product. It is highly recommended that you purchase the matching OUPES solar panel(s) for your OUPES Power Station.

 

What kind of battery does OUPES use?

Each OUPES power station is built with the upgraded LiFePO4 battery, which is designed to retain up to 80% of its original capacity at 3500+ complete charge cycles when operating under normal conditions. It has a 6 times longer lifespan than ordinary lithium batteries. Our LiFePO4 battery is much safer, more stable and more eco-friendly, with no heavy metal elements that are harmful to people.

 

How much time does it take my OUPES portable power station to charge my devices?

It depends.

1. Firstly, you need to check out your device's operating power (measured by watts). If it is less than the output power of your OUPES's AC port, it’s supported by the power station. For example, the OUPES 1200 can run AC devices at 110V that require less than 1200W.

2. Then, you need to calculate the charging time with the following formula:
Working time = power station's Watt-Hours * 0.85 / operating power of your device.
Example: Let's assume your device's power consumption is 60W (might be a box fan), and you use the OUPES 1200 to run your device, the charging time should be 992Wh*0.85/60w = 14 hours of working time roughly.

*Please note: -The actual power consumption varies based on many factors. To ensure a longer lifespan for your OUPES’s battery, the power station will enter trickle charging mode after it’s charged to 90%-95% of the capacity, and the charging speed will drop to about ±40W-50W.

 

How do I maintain my OUPES power station?

OUPES advises charging regularly and keeping the battery above 20%.
A fully charged battery can last for several months. However, please recharge it every 3 months to keep the battery above 50% if you don't use it.
Please make sure you charge and store your power station within an ambient temperature of 0-40℃ (32-104°F), and charge the product within an ambient temperature of -10-40℃ (14-104°F).

 

Do all OUPES Portable Power Stations come with a pure-sine wave inverter?
Yes, all OUPES portable power stations use Pure-sine wave inverters. Pure sine wave inverters are capable of producing cleaner, smoother, quieter, and more reliable electricity to operate appliances and electronics without interference.

 

OPEUS Warranty and Returns

Limited Warranty
With OUPES, you can be sure of consistent, world-class outdoor power station that meet the highest global quality and safety, delivered in spec and on time. In the event that you are not satisfied with your purchase, simply return it within 30 days from the date of delivery. Please keep in mind that all returns must be unused, unwashed and undamaged and all packaging, labels and tags must remain intact and be attached with the item. Promotional items, flash sales, clearance items and any items marked as "final sale" are not eligible for partial refunds, exchanges, or returns. All sales are final.

Warranty Period 
The warranty period for OUPES products is 24 months. In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.

 

Exchange
OUPES will replace (at OUPES's expense) any OUPES product that fails to operate during the applicable warranty period due to defect in workmanship or material. A replacement product assumes the remaining warranty of the original product.

Limited to Original Consumer Buyer
The warranty on OUPES's product is limited to the original consumer purchaser and is not transferable to any subsequent owner.

 

Return & Refund Conditions

Please carefully read conditions below. If conditions are not met, OUPES reserves the right to refuse the exchange or refund. Please note that OUPES does not permit the return of or offer refunds for the following products:

Product that is custom configured or branded to your specifications.
Product purchased from a 3rd party retail partner.

 

Product returns

We recognize that sometimes an item may not meet your needs or simply does not fit with your décor. If you are unsatisfied for any reason with your purchase, you can initiate a return or exchange up to 30 days from the date of delivery. For all eligible returns, item(s) must be unused and undamaged and labels and tags must remain intact and returned in their original packaging. Otherwise, the item may not be eligible for return. In the event of receiving an item which does not conform to those standards, please email us at support@thehomeupgrade.com. Please retain the original package for returns, otherwise we reserve the right to reasonably refuse any return.

Non-quality Returns:

If you paid and decided that you do not want the item, or you purchased the item in error, the amount charged for shipping will not be refunded. If you paid a shipping charge and the item is defective or we made an error of some kind, the amount charged for shipping will be in the request a return label. If you insist on returning the item, feel free to contact us via email to state your return reason and request a return label. Our customer care support will inform you of the shipping cost. Please note that returned products be in original condition for them to be eligible for return and resale. The product should be unused, unwashed and undamaged and all packaging, labels and tags must remain intact and be attached with the item. If these are not available, the product will not be eligible for return. Once the returned product has been received by us and if the item(s) are as per our return policy, we will then process your refund. Please note the refund takes about 3 business days to be processed and returned to your account.
You can also choose a self-selecting logistics company to return the item, and the shipping expenses shall be borne by yourself. When you need the refund to be issued, please send us an email indicating the order details and return tracking number to expedite the refund process.

 

Quality or other factors related returns:

If there is any quality issue with the item, please feel free to contact us, we will exert great effort to cope with the issue according to the status of the item with partial refund, full refund, return for replacement.

 

Sent wrong item:

1.You can choose to keep the wrong item with a discounted price offered by our customer care team. In the meanwhile, you can request us to send you the correct item that you have ordered. In this situation, you have to only pay for the wrong item at a favorable price.
2.You can request a return label to send back the wrong item for the correct replacement or a full refund. After you have delivered the item to UPS, you can contact us for the replacement or the full refund if the return tracking number shows any further status of the shipment.

 

Item damaged during shipping:

Upon the receipt of the item, if you find the item is damaged or manufacturing defect, please reject the delivery and kindly get in touch with us immediately. We will request you to kindly email us the photographs of the defective product and appropriate action will be taken by our customer care support thereafter.

Damages found after you have received the item, please contact us with pictures of the damaged item, we will either send you return labels to return the damaged item back for a replacement or a full refund or directly send you a new one or a full refund depending on the damage status of the item and your will.

 

Package Lost: 

After you have received the tracking number, still you haven't got the item by the expected delivery date. You may look around, check it with your neighbors, and contact the shipping company. After which, the package still does not show itself up. Contacting us with your phone number, we would set up a lost package claim against the shipping company to have your matter taken care of. It will take a week or so to get the investigation result from the shipping company. Please wait patiently during the period, and we would take a relevant measure to have it settled.

 

Order Cancellation:

1. Order cancellation before shipment: You could contact us via emails to have the order cancelled timely. Indicating the order details, such as the order number, receiver's name, and other key information, it will help us to locate your order immediately and cancel it in a prompt manner to avoid unnecessary troubles. You have 24 hours to decide whether to cancel it or not without any additional charge after the order is placed. Once you get a cancellation confirmation from our customer care team, the full refund will be issued to you in two business days.

2. Order cancellation after shipment: Items will be sent out the second day after the order is placed. Cancellation after shipment will be liable to the recall cost charged by UPS, which is $17.6. If you are aware of the charge and still want to have the order cancelled, you can contact us, and we would help you stop the delivery. After the item is being returned by UPS, you can request a refund from us. This policy is only applied to UPS ground delivery service. Items delivered by UPS SurePost, USPS or truck do not allow to be intercepted. If you want to cancel the latter ones, you must reject the packages when the shipping companies are trying to make the delivery and shipping cost will be applied in this case.

3. We have the right to cancel an order due to items being oversold or for any reason of our choosing. If we choose to cancel an order you will be notified immediately and issued a full refund.

 

Exclusions

OUPES's warranty does not apply to:

• Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in OUPES's current product literature.
• Attempted repair by anyone other than an authorized facility
• Any product purchased through an online auction house.

To obtain warranty service, contact our customer service team at support@thehomeupgrade.com

Late or missing refunds

If you haven't received a refund yet, first check your bank account again. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 business days for a credit to appear on your credit card statement.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund, please contact us at support@thehomeupgrade.com

 

Shipping & Returns

Cancellations & Refunds: The Home Upgrade prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). 

Call 1-469-809-4999 or email support@thehomeupgrade.com

 

Frequently Asked Questions

When will I know my order has shipped?

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.

 

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@thehomeupgrade.com.

No Shipping outside the lower 48 in USA.

If you have questions regarding anything below, please send an email to support@thehomeupgrade.com or call us at 1-469-809-4999

 

Cancellations (Before Order Ships)

At The Home Upgrade, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-469-809-4999, the chat in the bottom right, or email support@thehomeupgrade.com any time. 

 

Cancellations of Custom Orders

Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.

These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

 

Refunds and Returns

If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. 

Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product. 

Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. 

 

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on). 

Order delays have proven to be unavoidable and outside of The Home Upgrade's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

 

Warranty

 Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

Contact support@thehomeupgrade.com for any questions.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.