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Luraco

Luraco - i9 MAX Massage Chair - Standard Edition

Luraco - i9 MAX Massage Chair - Standard Edition

SKU: LRmxb

Regular price $13,490.00
Regular price Sale price $13,490.00
Sale Temporarily Out of Stock
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Luraco - iRobotics 9 MAX

Luraco | iRobotics 9 MAX

While some people may think that massage chairs are all the same, Luraco Technologies sets out to prove that they are not and that AMERICAN-MADE massage chairs are the best! Luraco spent the last 5 years developing the i9 Max (9th Generation of iRobotics) that is full of unique and advanced features for delivering superior and medicinal massages! As a result of the hard work of the Luraco Research and Development team, the Luraco i9 Max Series has been awarded 9 U.S Invention Patents & 6 Patents Pending.

 

 

Product Features

  • Split L-Track with patented technology
  • Easy-Entry powered armrests with hand stretching function
  • 3D "Butterfly Technology" robotic rollers
  • Adjustable armrest positions for spot-on hand and arm massages
  • Full-body stretching with powered actuators for lower back, foot, and arm
  • Calf rollers and tripled foot rollers
  • Three-stage footrest with patented technology
  • Hand rollers with patented technology
  • Zero gravity mode
  • Body twisting stretch
  • Automotive-grade leather with adjustable heat for hands, lower back, and feet
  • Bicep/shoulder massagers with adjustable position
  • Touchscreen control with 5 user-saving profiles
  • 6 multi-intensity massage controls for neck, upper back, lower back, arms, calves, and feet
  • 5 levels of intensity with true 3D
  • Bluetooth speaker and human-voice response system in 7 languages
  • USB port for phone charging and OTA wifi software updates
  • FDA registered, UL and CE listed
  • Best warranty in the industry
  • Optional integrated blood pressure and heart rate monitor
  • Independent rhythm and speed controls for kneading and tapping massages
  • Pause and resume button
  • Designed to accommodate users between 4'7" and 6'10" and up to 300 lbs.

      Product Information:

      Specifications & Dimensions

      • Upright: 66"(L) x 38"(W) x 48"(H)
      • Recline: 87"(L) x 38"(W) x 47"(H)
      • Chair Weight: 310lbs
      • Weight Capacity: ~300lbs
      • User Height: Up to 6'10"
      • Power Consumption: ~200 Watts (Max)
      • Roller Track Length: 60" (152 cm)
      • Automatic Timer Shut-off: Up to 30 minutes
      • Legrest Length Extension: Up to 8"
      • Seat Width: 21"
      • Back Clearance: 12"

      iRobotics 9 Max Comparison Chart


      User Guide:

      Product Manual

      Product Installation Video

      Luraco Returns & Warranty:

      Warranty and Return Policy Information

      Luraco Technologies is dedicated to offering our valued customers the best massage chair buying experience available. As part of this commitment, the company works very hard to provide customers with the best warranty plan available. We guarantee any defective massage chair will be repaired or replaced (if not repairable) during the effective warranty period.

      With the premium-quality materials used in the i9 Max Series and redundancy in system reliability, Luraco is proud to offer the BEST IN INDUSTRY WARRANTY coverage that no competitors can match.

      What is covered in this Warranty?

      For Home Use:

      This warranty includes parts and in-home labor costs covered for the first 3 years at no cost to the customer.
      This warranty includes additional 2 years for parts at no cost to the customer.
      This warranty may require the cooperation of the chair’s owner for some over-the-phone troubleshooting.


      For Commercial Use: 

      This warranty includes parts and labor costs covered for the first 6 months at no cost to the customer.
      This warranty includes additional 6 months for parts at no cost to the customer.
      This warranty may require the cooperation of the chair’s owner for some over-the-phone troubleshooting.

      * Does not include Alaska, Hawaii, Puerto Rico, or international sales.

      What is NOT covered in this Warranty?

      1. This warranty does not cover any loss or damage resulting from improper installation, alterations, or modifications of original condition or unauthorized repairs.
      2. This warranty does not cover damage resulting from improper use of electrical/power supply, electrical disturbances, power surges, cracked remote control screens, cosmetic changes, improper operating environment, or damage caused by animals or liquids of any kind.
      3. This warranty does not include any shipping expenses incurred.
      4. This warranty does not apply to normal wear-and-tear including leather or fabric coverings.
      5. This warranty does not cover damages from floods, storms, fires, or other natural disasters.
      6. The warranty does not apply if the product has been damaged physically, whether intentionally, accidentally, or by neglect: including but not limited to stains, fluids, mold, water damage, pet or insect damage, cuts, burns, loss of use during the period the product is at a repair facility, or otherwise awaiting parts or repair; and products purchased from unauthorized dealers.
      7. Unnecessary service: If no problem is found by the service technician, you may be charged for service calls, labor, and travel costs.
      8. Display models that have been on the showroom floor for more than twelve (12) months are not covered under this limited warranty.


      Implied Warranty

      Any implied warranties shall be limited to the duration of the 3-year portion of this warranty for home use and the 6-month portion of this warranty for commercial use. With regard to the structural frame, it is limited to the duration of the 5-year portion of this warranty for home use, and the 1-year portion of this warranty for commercial use.
      In no case will Luraco be liable for incidental or consequential damages, whether such damages are claimed on basis of breach of warranty, breach of contract, negligence, or strict/product liability, including without limitation, damage to property (other than the product) or other economic losses.
       Luraco shall not be liable for any personal injury, property, or any incidental or consequential damages of any kind resulting from malfunctions, defects, misuse, improper installation, or alteration of this product.


      Extended Warranty Plan

      Luraco’s massage chairs come with a high expectation of performance and reliability and should last for many years. However, all products have a defective rate. If something does go wrong, Luraco offers a purchased Extended Warranty Plan. The Extended Warranty Plan provides home-use customers with additional 2 years of comprehensive protection for Luraco’s massage chairs. You can rest assured that your massage chair will be taken care of as soon as possible.

      Note: The Extended Warranty plan must be purchased within ninety (90) days of the original chair purchase.

      Also, the Extended warranty plan is available for in-home use applications only. Luraco does not offer this plan for commercial use.

      Important return policy and instructions

      Luraco wants you to be completely satisfied with your purchase. However, in the event that you decide to return a chair, there are a few important things to keep in mind:

      1. You have 30 calendar days to return from the date you received the chair.
      2. A return must be coordinated by the dealer where the chair was purchased.
      3. Carefully pack the chair in its original carton or another suitable box to avoid damage in shipping.
      4. Before packing your chair, be sure to enclose:
         a. Your name with your full shipping address and telephone number
         b. A dated receipt for PROOF OF PURCHASE
      6. Take pictures of your chair before packing it up.
      7. Take pictures of boxes upon pick up for return shipping. Include documentation detailing the problem you are having with your chair.

      NOTE: All orders shipped outside the continental United States are non-returnable and non-refundable, including states and territories such as Hawaii, Alaska, Puerto Rico, and Guam.

      Incurred shipping costs are non-refundable. All return shipping costs must be prepaid by the customer.

      Warranty

      Warranty:

      Warranty information may vary depending on the manufacturer, so please refer to the individual product pages for details. It's important to note that warranties cover damages that occur over time and from use. If an item arrives damaged and is not reported within 30 days, it is not considered a warranty claim.

      For any questions, please contact support @ thehomeupgrade.com.

      Shipping & Returns

      Cancellation & Refund Policy:


      At The Home Upgrade, we take pride in offering one of the industry's best return policies. You can cancel your order free of charge at any time before it has shipped, with some exceptions for custom-made orders. For cancellations, please contact us at 469-809-4999 or email support @ thehomeupgrade.com.

      Cancellations (Before Order Ships):

      If you need to cancel an order, please contact us as within 24 hours so that we can process a full refund before your order is shipped from the warehouse. You can reach our agents during business hours at (469) 809-4999, through the chat in the bottom right, or by emailing support@thehomeupgrade.com at any time.

      Cancellations of Custom Orders:

      Custom or made-to-order products cannot be cancelled or refunded, as these products are specifically produced for your order. These units are custom made according to your specifications or created once you place your order. Your warranty ensures that you receive a fully functional and operational product. If you are unsure whether your order is custom or made-to-order, please message or call us for clarification. All sales are final for custom-made and made-to-order products.

      Refunds and Returns:

      If you need to exchange your product, you may do so, but please note that you, as the customer, are responsible for any shipping costs incurred during the returns and exchange process. Please be aware that not all orders are eligible for return once they have shipped, as we source our products directly from manufacturers. Therefore, if the manufacturer does not permit us to return a product, we are unable to offer you a return. This policy may vary on a case-by-case basis, so please reach out to us for specific information regarding your brand and/or product. Due to the increasing costs of LTL/freight shipping, outright returns will be subject to a 25% cancellation fee plus return shipping costs. However, if you are replacing the product with something else, we may be able to assist with covering some of the costs, depending on the product.

      Shipping Times:

      We strive to deliver your order as quickly as possible. Estimated shipping times provided on the product pages are based on information from our suppliers and freight companies, but these estimates may change or vary without notice due to factors such as supply chain issues, delays in steel mills, manufacturing delays due to mills, high demand on shipping, factory/warehouse and dock workers, and so on).

      Order delays are beyond The Home Upgrade's control and have proven to be unavoidable. We understand that this may be frustrating, and we kindly ask for your patience and understanding during these challenging times. We appreciate your business and value your patience.

      FAQ's

      Frequently Asked Questions:

      When will I know if my order has shipped?

      Once you place your order, you will receive an order confirmation email. This means that we have received your order and authorized your credit card for the purchase. We immediately check with our suppliers to confirm stock availability for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and notify you by email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. In case of any delay in stock, we will contact you before accepting payment.

      When will my order be shipped?

      If your order is in stock and we have processed the charges to your credit card, it will be shipped within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the email address you provided during checkout. If you do not receive tracking information within six business days of your order, please feel free to follow up with us at support@ thehomeupgrade.com.

      Shipping is limited to the lower 48 states of the USA. For any questions, please email us at support @ thehomeupgrade.com or call us at (469) 809-4999.

      By using the site, you agree to these terms of use. If you do not agree, please refrain from using the site.

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