Elementi Plus
Elementi Plus | Bergamo Fire Table - Dark Grey
Elementi Plus | Bergamo Fire Table - Dark Grey
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❓Questions? Talk to Experts 469-809-4999
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Elementi Plus | Bergamo Fire Table - Dark Grey
Enjoy making memories and sharing stories around the Elementi Plus Bergamo Fire Table. This square fire table includes a lid to turn it into a perfectly-sized table with more space for food and drink. Also included are 29.7 lbs. of black/grey fire glass and a canvas cover. An optional wind screen and matching tank cover are available to complete the look. Elementi Plus models are built to suit various weather conditions and are waterproof, fire-proof, and anti-corrosive. The Bergamo Fire Table is handcrafted out of glass-fiber reinforced concrete.
All Elementi Plus models saw an upgrade to their burning system by introducing an enlarged valve. At 60,000 BTUs (16 KW), the flame is higher and will keep you more warm and comfortable. Elementi designs its burner systems in-house, ensuring that every burner is a perfect fit, every time. The BERGAMO Fire Table operates on either Natural Gas or a standard 20 lbs. Liquid Propane tank and uses a push-button spark ignition. The stainless steel burner is corrosion-resistant and easy to clean. CSA Certified.
Product Information
Specifications
- Easy set-up; Includes lid, 29.7 lbs. of fire glass, and a canvas cover
- Aluminum lid matches fire table finish
- Operates on either Liquid Propane or Natural Gas
- 20 lbs. LP tank does not fit inside; matching tank cover available
WHY CHOOSE ELEMENTI PLUS?
Elementi Plus series fire pits are 20-30% bigger and heavier. Thanks to an improved burning system, heat output is at 60,000 BTUs, while waterproof, fireproof, and anti-corrosion materials are suitable for a spectrum of weather conditions.
Product Specifications
| Fire Pit Material | GFR Concrete |
| BTUs | 60000 |
| Hidden Tank (Y/N) | No |
| Heating Fuel | Liquid Propane, Natural Gas |
| Ignition Type | Push Button |
| Lava Rock/Fireglass Included? (Y/N) | Yes |
| Certification | CSA & CE & UKCA Certified |
| Shape | Square |
| Accessories Included | Lid, fire glass, and canvas cover |
| Assembly Required | No |
| Level of Assembly | No Assembly |
Product Dimensions
| Length | 42.10 in |
| Width | 42.10 in |
| Height | 13.80 in |
| Weight | 201.00 lbs |
| Burner Size | 12.00 in |
| Burner Pan Size | 17.80 in |
| Hose Length | 10.00 ft |
| Lava Rock/Fireglass Weight | 29.70 lbs |
Product Manual & Warranty
BERGAMO Fire Table NG User Manual
BERGAMO Fire Table LP User Manual
Warranty Terms
Ocean Rock USA LLC doing business as Elementi, warrants Elementi fire features and accessories to be free from defects in parts and workmanship under normal use and service for a period of 1 year from the date of purchase. In the event of such defects Elementi will, at its option, repair or replace the defective product. The foregoing is at the discretion of Elementi. There will be no charge for the replacement parts or product, however it will be the consumer’s responsibility to return the product to the original place of purchase.
Elementi will not be responsible for consequential damages in excess of the purchase price of the product on which such liability is based and the warranty does not cover costs including freight, removal and reinstallation. This warranty is non-transferable and applies only for units that are for non-commercial personal use only.
Under this warranty agreement, all gas lines must be installed by a licensed gas fitter. Damage caused by shipping, staining and abuse are not covered under this warranty. Dings, dents and scratches, fading and natural weathering are not covered under this warranty. Decorative rock is not covered under this warranty. Improper installations, repair or modifications made by anyone other than Elementi will void this warranty and any damage caused by such is also not covered under this warranty.
Minor chipping, weather fading, water staining and non-structural hairline cracks are typical of the material of this product and are not covered under this warranty. Some color and texture variation is typical of the material and finish for this product and is not covered under this warranty. There may also be uneven texture or pattern as well as small holes in the surface caused by air or water trapped on the surface during casting. This is a normal trait of cast concrete and is not covered under warranty.
Warranty
Warranty
Warranty:
Warranty information may vary depending on the manufacturer, so please refer to the individual product pages for details. It's important to note that warranties cover damages that occur over time and from use. If an item arrives damaged and is not reported within 30 days, it is not considered a warranty claim.
For any questions, please contact support @ thehomeupgrade.com.
Shipping & Returns
Shipping & Returns
Cancellation & Refund Policy:
At The Home Upgrade, we take pride in offering one of the industry's best return policies. You can cancel your order free of charge at any time before it has shipped, with some exceptions for custom-made orders. For cancellations, please contact us at 469-809-4999 or email support @ thehomeupgrade.com.
Cancellations (Before Order Ships):
If you need to cancel an order, please contact us as within 24 hours so that we can process a full refund before your order is shipped from the warehouse. You can reach our agents during business hours at (469) 809-4999, through the chat in the bottom right, or by emailing support@thehomeupgrade.com at any time.
Cancellations of Custom Orders:
Custom or made-to-order products cannot be cancelled or refunded, as these products are specifically produced for your order. These units are custom made according to your specifications or created once you place your order. Your warranty ensures that you receive a fully functional and operational product. If you are unsure whether your order is custom or made-to-order, please message or call us for clarification. All sales are final for custom-made and made-to-order products.
Refunds and Returns:
If you need to exchange your product, you may do so, but please note that you, as the customer, are responsible for any shipping costs incurred during the returns and exchange process. Please be aware that not all orders are eligible for return once they have shipped, as we source our products directly from manufacturers. Therefore, if the manufacturer does not permit us to return a product, we are unable to offer you a return. This policy may vary on a case-by-case basis, so please reach out to us for specific information regarding your brand and/or product. Due to the increasing costs of LTL/freight shipping, outright returns will be subject to a 25% cancellation fee plus return shipping costs. However, if you are replacing the product with something else, we may be able to assist with covering some of the costs, depending on the product.
Shipping Times:
We strive to deliver your order as quickly as possible. Estimated shipping times provided on the product pages are based on information from our suppliers and freight companies, but these estimates may change or vary without notice due to factors such as supply chain issues, delays in steel mills, manufacturing delays due to mills, high demand on shipping, factory/warehouse and dock workers, and so on).
Order delays are beyond The Home Upgrade's control and have proven to be unavoidable. We understand that this may be frustrating, and we kindly ask for your patience and understanding during these challenging times. We appreciate your business and value your patience.
FAQ's
FAQ's
Frequently Asked Questions:
When will I know if my order has shipped?
Once you place your order, you will receive an order confirmation email. This means that we have received your order and authorized your credit card for the purchase. We immediately check with our suppliers to confirm stock availability for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and notify you by email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. In case of any delay in stock, we will contact you before accepting payment.
When will my order be shipped?
If your order is in stock and we have processed the charges to your credit card, it will be shipped within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the email address you provided during checkout. If you do not receive tracking information within six business days of your order, please feel free to follow up with us at support@ thehomeupgrade.com.
Shipping is limited to the lower 48 states of the USA. For any questions, please email us at support @ thehomeupgrade.com or call us at (469) 809-4999.
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