Sunstone
Sunstone® Series 42″ Gas Hybrid Dual Zone Charcoal/Wood Burning Grill – EMCHDZ42-LP / EMCHDZ42-NG
Sunstone® Series 42″ Gas Hybrid Dual Zone Charcoal/Wood Burning Grill – EMCHDZ42-LP / EMCHDZ42-NG
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❓Questions? Talk to Experts 469-809-4999
🧑🏻💼Post-Purchase Lifetime Customer Support
🛡️Premium Authorized Dealer - Warranty Included
Sunstone® Series 42″ Gas Hybrid Dual Zone Charcoal/Wood Burning Grill – EMCHDZ42-LP / EMCHDZ42-NG
The SUNSTONE Series 42 In. Gas/Charcoal/Wood Hybrid is the Next Revolution in the Outdoor Grill Market, built upon its predecessor now with added new integrated Dual Gas Combined 35,000 BTU Burners Ignition System under each Charcoal/Wood Drawer and coupled with the Exclusive Dual Zone Charcoal & Wood Burning Drawer System you have yourself a Winner here! Quickly replenish Charcoal or Wood type while you continue grilling then remove the whole drawer for easy clean-up, dumping ash waste away. Unlimited ways to grill, Smoke, and Sear with endless ways to customize the drawer systems, the height adjustable top tray can be loaded with your choice of whole piece woods like Mesquite, or Oak – give your food an added flavorful experience. Use one side for High Heat Sear Grilling, while the other is Low Heat Indirect Cooking – and Re-Ignite the Charcoal/Wood in the Burn Trays as Needed. All Construction Materials & Components are made with Solid 304 Stainless Steel – Engineered and Designed Exclusively in the USA, by the grilling experts of Sunstone. This grill has been well tested by top Chefs of BBQ Competition Events and has proven itself worthy of its Superiority in the Market among all other similar grill products.
• Limited Lifetime Warranty Construction & Components
• All 14 Gauge 304 Stainless Steel Drawer System
• All 304 Stainless Steel Construction
• Easy Lift Spring Assisted Hood
• Exclusively Liquid Propane – Conversion required for NG
• Exclusive Integrated Dual-Gas Ignition Burners
• Combined 35,000 BTU Liquid Propane Burners
• Pro-Searing Grid Heats Up To 800 Degrees in Minutes
• Dual Zone Height Adjustable Burn Trays
• Dual Zone Fireboxes Allows for all Grilling Styles
• Removable Center Divider Partition Wall
• Burn Charcoal or Wood Logs in Drawers
• Drawers are fully removable for easy cleaning
• Drawers can be Locked Closed for Safety
• Adjustable Vents in each Drawer Face & Hood
• Dual Left & Right back Hood Louver Venting
• Included Stow-Away Dual Level Warming Rack
• LED Front Control Panel Lighting Effects
• Interior Bright Halogen Lighting
• Optional Dual High or Low Warming Rack Positions (Includes One Warming Rack)
• Optional Smoker/Steamer Box (Smoker Box Not Included)
• Optional Up-to Two Rotisserie Units (Rotisserie Not Included)
• Configured for Liquid Propane
Specifications:
Specifications:
42″Gas Hybrid Dual Zone Charcoal/Wood Burning Grill:
42″W x 27-1/8″ D x 28″ H (Product Size)
39-1/2″ W x 22″ D x 12-3/4”H (Cut out)
216 LBS (Product Weight)
45″W x31″D x29″H (Package Size)
231 LBS (Gross Weight)
Dimensions:
TECHNICAL DETAILS
Product Documents:
Specs & Guides:
Manual & Warranty:
Warranty
Warranty
Warranty:
Warranty information may vary depending on the manufacturer, so please refer to the individual product pages for details. It's important to note that warranties cover damages that occur over time and from use. If an item arrives damaged and is not reported within 30 days, it is not considered a warranty claim.
For any questions, please contact support @ thehomeupgrade.com.
Shipping & Returns
Shipping & Returns
Cancellation & Refund Policy:
At The Home Upgrade, we take pride in offering one of the industry's best return policies. You can cancel your order free of charge at any time before it has shipped, with some exceptions for custom-made orders. For cancellations, please contact us at 469-809-4999 or email support @ thehomeupgrade.com.
Cancellations (Before Order Ships):
If you need to cancel an order, please contact us as within 24 hours so that we can process a full refund before your order is shipped from the warehouse. You can reach our agents during business hours at (469) 809-4999, through the chat in the bottom right, or by emailing support@thehomeupgrade.com at any time.
Cancellations of Custom Orders:
Custom or made-to-order products cannot be cancelled or refunded, as these products are specifically produced for your order. These units are custom made according to your specifications or created once you place your order. Your warranty ensures that you receive a fully functional and operational product. If you are unsure whether your order is custom or made-to-order, please message or call us for clarification. All sales are final for custom-made and made-to-order products.
Refunds and Returns:
If you need to exchange your product, you may do so, but please note that you, as the customer, are responsible for any shipping costs incurred during the returns and exchange process. Please be aware that not all orders are eligible for return once they have shipped, as we source our products directly from manufacturers. Therefore, if the manufacturer does not permit us to return a product, we are unable to offer you a return. This policy may vary on a case-by-case basis, so please reach out to us for specific information regarding your brand and/or product. Due to the increasing costs of LTL/freight shipping, outright returns will be subject to a 25% cancellation fee plus return shipping costs. However, if you are replacing the product with something else, we may be able to assist with covering some of the costs, depending on the product.
Shipping Times:
We strive to deliver your order as quickly as possible. Estimated shipping times provided on the product pages are based on information from our suppliers and freight companies, but these estimates may change or vary without notice due to factors such as supply chain issues, delays in steel mills, manufacturing delays due to mills, high demand on shipping, factory/warehouse and dock workers, and so on).
Order delays are beyond The Home Upgrade's control and have proven to be unavoidable. We understand that this may be frustrating, and we kindly ask for your patience and understanding during these challenging times. We appreciate your business and value your patience.
FAQ's
FAQ's
Frequently Asked Questions:
When will I know if my order has shipped?
Once you place your order, you will receive an order confirmation email. This means that we have received your order and authorized your credit card for the purchase. We immediately check with our suppliers to confirm stock availability for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and notify you by email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. In case of any delay in stock, we will contact you before accepting payment.
When will my order be shipped?
If your order is in stock and we have processed the charges to your credit card, it will be shipped within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the email address you provided during checkout. If you do not receive tracking information within six business days of your order, please feel free to follow up with us at support@ thehomeupgrade.com.
Shipping is limited to the lower 48 states of the USA. For any questions, please email us at support @ thehomeupgrade.com or call us at (469) 809-4999.
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