ComfortBilt
ComfortBilt HP21 Pellet Stove
ComfortBilt HP21 Pellet Stove
🚚 Fast Delivery Times
❓Questions? Talk to Experts 469-809-4999
🧑🏻💼Post-Purchase Lifetime Customer Support
🛡️Premium Authorized Dealer - Warranty Included
ComfortBilt HP21 Pellet Stove
Our ComfortBilt HP21 pellet stove is an excellent option for both new and seasoned pellet stove owners. Its efficient heating technology and aesthetic design make it the ideal choice to heat a modest-sized home or workspace. The HP21 pellet stove has five power settings that allow for up to 16 hours of continuous burning on the lowest setting. Its programmable thermostat allows for consistent temperature and economical pellet use.
The HP21 pellet stove is both EPA and CSA Certified to comply with all federal emissions mandates. It features the bay view window our customers love within a compact pedestal design that fits nicely with all decors and room sizes. Additionally, its heavy-gauge exteriors facilitate easy cleaning.
Compare our pellet stoves and fireplace inserts.
Product Information
The ComfortBilt HP21 has the bay view window that our customers love in a compact, pedestal design that fits nicely with all decors and room sizes. Its mid-range performance will heat a modest sized home or work space economically and efficiently. With all the engineering and construction found in our larger stoves, this model features:
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Capable of 44,000 BTU output will heat a 2,400 ft² or more if temperatures are mild
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EPA and CSA Certified to comply with all federal emissions mandates
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Heat exchanger design and powerful room blower produce maximum heat from pellets
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Easy to clean heavy gauge exterior
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40 pound hopper capacity; ashes fall automatically into a large removable ash pan
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Pellets burn so completely that the ash drawer only needs emptying every two weeks
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Five power settings allow up to 16 hours of continuous burning on lowest setting
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Programmable thermostat allows constant temperature and economical pellet use
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Rear mounted 3” standard exhaust port, and 2” standard air intake
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Exterior dimensions of unit are 23.5” wide, 24” deep, and 33” high with mounted controller
The HP21 Pellet Stove comes with a one-year limited warranty on parts and service.
Manual
Warranty
Warranty
Warranty:
Warranty information may vary depending on the manufacturer, so please refer to the individual product pages for details. It's important to note that warranties cover damages that occur over time and from use. If an item arrives damaged and is not reported within 30 days, it is not considered a warranty claim.
For any questions, please contact support @ thehomeupgrade.com.
Shipping & Returns
Shipping & Returns
Cancellation & Refund Policy:
At The Home Upgrade, we take pride in offering one of the industry's best return policies. You can cancel your order free of charge at any time before it has shipped, with some exceptions for custom-made orders. For cancellations, please contact us at 469-809-4999 or email support @ thehomeupgrade.com.
Cancellations (Before Order Ships):
If you need to cancel an order, please contact us as within 24 hours so that we can process a full refund before your order is shipped from the warehouse. You can reach our agents during business hours at (469) 809-4999, through the chat in the bottom right, or by emailing support@thehomeupgrade.com at any time.
Cancellations of Custom Orders:
Custom or made-to-order products cannot be cancelled or refunded, as these products are specifically produced for your order. These units are custom made according to your specifications or created once you place your order. Your warranty ensures that you receive a fully functional and operational product. If you are unsure whether your order is custom or made-to-order, please message or call us for clarification. All sales are final for custom-made and made-to-order products.
Refunds and Returns:
If you need to exchange your product, you may do so, but please note that you, as the customer, are responsible for any shipping costs incurred during the returns and exchange process. Please be aware that not all orders are eligible for return once they have shipped, as we source our products directly from manufacturers. Therefore, if the manufacturer does not permit us to return a product, we are unable to offer you a return. This policy may vary on a case-by-case basis, so please reach out to us for specific information regarding your brand and/or product. Due to the increasing costs of LTL/freight shipping, outright returns will be subject to a 25% cancellation fee plus return shipping costs. However, if you are replacing the product with something else, we may be able to assist with covering some of the costs, depending on the product.
Shipping Times:
We strive to deliver your order as quickly as possible. Estimated shipping times provided on the product pages are based on information from our suppliers and freight companies, but these estimates may change or vary without notice due to factors such as supply chain issues, delays in steel mills, manufacturing delays due to mills, high demand on shipping, factory/warehouse and dock workers, and so on).
Order delays are beyond The Home Upgrade's control and have proven to be unavoidable. We understand that this may be frustrating, and we kindly ask for your patience and understanding during these challenging times. We appreciate your business and value your patience.
FAQ's
FAQ's
Frequently Asked Questions:
When will I know if my order has shipped?
Once you place your order, you will receive an order confirmation email. This means that we have received your order and authorized your credit card for the purchase. We immediately check with our suppliers to confirm stock availability for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and notify you by email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. In case of any delay in stock, we will contact you before accepting payment.
When will my order be shipped?
If your order is in stock and we have processed the charges to your credit card, it will be shipped within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the email address you provided during checkout. If you do not receive tracking information within six business days of your order, please feel free to follow up with us at support@ thehomeupgrade.com.
Shipping is limited to the lower 48 states of the USA. For any questions, please email us at support @ thehomeupgrade.com or call us at (469) 809-4999.
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