American Fyre Designs
American Fyre Designs Wave Fire Urn Fire Pit
American Fyre Designs Wave Fire Urn Fire Pit
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American Fyre Designs Wave Fire Urn Fire Pit
The American Fyre Designs Wave Contemporary Fire Urn adds warmth and modern styling to your outdoor living space. Made from glass fiber reinforced concrete (GFRC), contemporary urns come in a variety of heavy texture finishes.
*These urns are made with an optional removable door to accommodate a 5-gallon propane tank inside (not included).
Product Features
- Model Shown:
- 530-DB-11-M2xC (with tank door)
- 530-DB-11-M2NC (without tank door)
- Color: Dark Basalt [DB]
- Dimensions: 20″ dia x 37 1/2″ h
- BTU Rating: 60,000 (NG) / 60,000 (LP)
- Burner: 12″ Stainless steel star
- Weight: 150 Lbs.
- Choose from natural gas or propane.
The American Fyre Designs Wave Fire Urn is a beautiful piece of modern design with a contemporary feel that will add a touch of elegance to any outdoor area. A single Urn will make for an impressive focal point, two will beautifully frame an entryway or staircase, and several will give your space a grand, dramatic look.
Feature Highlights
- Reinforced Concrete - Custom glass fiber reinforced concrete provides a lightweight and durable product
- Star Burner - Unique burner is rated for 60,000 BTU to provide a bright flame
- Contemporary Urn - Sleek and smooth design with a waved top for a modern appearance
- Access Door - Removable access door accommodates a 5 gallon propane tank (not included)
- Match Lit - Dependable match lit ignition for years of enjoyment
To complete your Wave Fire Urn, choose from (3) Heavy Texture Finish color options and select from a variety of fire glass and lava rock options in order to perfectly match your patio decór. Finally, select either propane or natural gas to suite your needs. This fire urn features an access door that opens to accommodate a 5 gallon propane tank (not included). American Fyre Designs hand crafts each fire feature to order, tailored to your specifications in order to produce a unique product that is sure to be the focus of your patio area--perfect to bring friends and family close for years of enjoyment.
Specifications & Manual
User Manual & Installation
Warranty
Warranty
Warranty:
Warranty information may vary depending on the manufacturer, so please refer to the individual product pages for details. It's important to note that warranties cover damages that occur over time and from use. If an item arrives damaged and is not reported within 30 days, it is not considered a warranty claim.
For any questions, please contact support @ thehomeupgrade.com.
Shipping & Returns
Shipping & Returns
Cancellation & Refund Policy:
At The Home Upgrade, we take pride in offering one of the industry's best return policies. You can cancel your order free of charge at any time before it has shipped, with some exceptions for custom-made orders. For cancellations, please contact us at 469-809-4999 or email support @ thehomeupgrade.com.
Cancellations (Before Order Ships):
If you need to cancel an order, please contact us as within 24 hours so that we can process a full refund before your order is shipped from the warehouse. You can reach our agents during business hours at (469) 809-4999, through the chat in the bottom right, or by emailing support@thehomeupgrade.com at any time.
Cancellations of Custom Orders:
Custom or made-to-order products cannot be cancelled or refunded, as these products are specifically produced for your order. These units are custom made according to your specifications or created once you place your order. Your warranty ensures that you receive a fully functional and operational product. If you are unsure whether your order is custom or made-to-order, please message or call us for clarification. All sales are final for custom-made and made-to-order products.
Refunds and Returns:
If you need to exchange your product, you may do so, but please note that you, as the customer, are responsible for any shipping costs incurred during the returns and exchange process. Please be aware that not all orders are eligible for return once they have shipped, as we source our products directly from manufacturers. Therefore, if the manufacturer does not permit us to return a product, we are unable to offer you a return. This policy may vary on a case-by-case basis, so please reach out to us for specific information regarding your brand and/or product. Due to the increasing costs of LTL/freight shipping, outright returns will be subject to a 25% cancellation fee plus return shipping costs. However, if you are replacing the product with something else, we may be able to assist with covering some of the costs, depending on the product.
Shipping Times:
We strive to deliver your order as quickly as possible. Estimated shipping times provided on the product pages are based on information from our suppliers and freight companies, but these estimates may change or vary without notice due to factors such as supply chain issues, delays in steel mills, manufacturing delays due to mills, high demand on shipping, factory/warehouse and dock workers, and so on).
Order delays are beyond The Home Upgrade's control and have proven to be unavoidable. We understand that this may be frustrating, and we kindly ask for your patience and understanding during these challenging times. We appreciate your business and value your patience.
FAQ's
FAQ's
Frequently Asked Questions:
When will I know if my order has shipped?
Once you place your order, you will receive an order confirmation email. This means that we have received your order and authorized your credit card for the purchase. We immediately check with our suppliers to confirm stock availability for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and notify you by email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. In case of any delay in stock, we will contact you before accepting payment.
When will my order be shipped?
If your order is in stock and we have processed the charges to your credit card, it will be shipped within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the email address you provided during checkout. If you do not receive tracking information within six business days of your order, please feel free to follow up with us at support@ thehomeupgrade.com.
Shipping is limited to the lower 48 states of the USA. For any questions, please email us at support @ thehomeupgrade.com or call us at (469) 809-4999.
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